Email whitelisting instructions
Email systems have greatly improved their spam filtering capabilities over the years, but even the best systems sometimes mistakenly flag non-spam messages.
In order to ensure that you receive Inspectioneering's emails, it is best to add us to your address book or "whitelist" us. This article provides whitelisting instructions for both individuals and corporate IT departments.
For Individuals
In general, most email software utilizes some variant of an address book, contact list, or safe sender list. You can whitelist Inspectioneering emails by adding online@inspectioneering.com to your software's respective list.
Additionally, we recommend that you periodically check your email software's spam/junk email folder to find any emails sent from Inspectioneering and mark them as "Not spam".
For IT Departments
The vast majority of emails sent from Inspectioneering come from the following email address: online@inspectioneering.com. Please ensure that your security software or spam filter have whitelisted this email address.
A note on privacy and spam: we care about the privacy of our users and we do not believe in spamming emails. We require users to opt in to our email newsletters and campaigns, and we follow international privacy regulations such as CAN-SPAM and GDPR.Related Articles
Change your Inspectioneering account email address
In order to change your email address, please submit a ticket, letting us know: The email address currently associated with your Inspectioneering account The email address you would like to update your account to use. A member of our staff will get ...Accessing Your Webinar Certificates
Inspectioneering maintains archives of previously-issued webinar certificates of completion that may be accessed through your Inspectioneering.com user account. How to access your certificates You must have a registered Inspectioneering.com account ...Webinar Participation Eligibility for API Continuing Professional Development (CPD) Hours
By attending certain Inspectioneering webinars, you may be eligible for one or more API Continuing Professional Development (CPD) hours. Please read API's guidance document (Recertification Requirements: Continuing Professional Development Hours) for ...Troubleshooting issues when logging into your Inspectioneering account
Before you are able to log in to your Inspectioneering account, you need to confirm your email address by clicking on the link provided in an email that was sent to you upon registering. If you didn't receive such an email, we recommend trying a few ...Updating your Inspectioneering account information
Visit the Account Settings page to do the following: Modify your profile information, such as your name and company. View your billing information, including your past order history and receipts from Inspectioneering.com transactions. Change your ...