The most common reason that the PDF reader does not work is because Javascript is disabled in your browser. Please make sure Javascript is enabled and try refreshing the page.

Additionally, the PDF reader is only available to users who have full Inspectioneering access, either through a corporate membership or individual subscription.

If you have made sure that (1) Javascript is enabled in your browser, and (2) you are logged into your account with full access, please submit a ticket so we can look into the issue further.